Privacy Policy

Introduction
At Kermodee Inc., we understand the importance of safeguarding your personal information. Our commitment to privacy is unwavering, and we strive to ensure that your data is protected with the highest standards of security and confidentiality. This Privacy Policy outlines our practices and the measures we take to ensure that your privacy is respected, and your data is secure.

Information Collection
We collect various types of information to provide and improve our services. Below we outline the categories of data we collect and the ways in which we gather this information.

Types of Data Collected
Personal Information: Name, email address, phone number, mailing address, and other contact details.
Demographic Information: Age, gender, date of birth, and other demographic details.
Payment Information: Credit card details, billing address, and other financial information necessary for processing transactions.
Usage Data: IP address, browser type, operating system, access times, and pages viewed.
Interaction Data: Details about your interactions with our services, such as clicks, scrolls, and navigation patterns.
Device Information: Information about the device you use to access our services, including hardware model, operating system, and unique device identifiers.
Connection Information: Network and connection information such as the type of browser, internet service provider, and mobile network.
Location Data: Data about your location, which may be precise or approximate depending on the settings of your device and the permissions you grant.
Communications Data: Records of your communications with us, including emails, chat messages, and customer service interactions.

Methods of Data Collection
Direct Collection: Information you provide when creating an account or profile, making
purchases, or contacting our support team.
Automated Collection: Cookies, web beacons, and similar technologies to collect data about your browsing activities and preferences.
Third-Party Sources: Information received from business partners, affiliates, social media platforms, and publicly accessible sources.

Use of Information
We use your information to enhance your experience, improve our services, and ensure security and functionality. Here’s how we utilize your data:
Service Delivery and Personalization: Managing your account, personalizing content and recommendations, processing transactions, and delivering products.
Communication: Responding to inquiries, providing technical support, sending updates, and promotional materials.
Improvement and Development: Analyzing usage patterns and feedback, conducting
research, and developing new features, products, and services.
Security and Compliance: Detecting, preventing, and addressing fraudulent activities and security breaches, complying with applicable laws and regulations.
Analytics and Insights: Analyzing user interactions, identifying trends, and measuring the effectiveness of our marketing campaigns.

Data Sharing and Disclosure
We share your information with third-party service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
Shopify, our e-commerce platform, is a key service provider in this regard. We may also disclose your information if required by law or to protect our rights, privacy, safety, or property.

Legal and Regulatory Compliance
We are committed to complying with all relevant data protection laws and regulations, including:
PIPEDA (Personal Information Protection and Electronic Documents Act): Applies to private-sector organizations across Canada.
GDPR (General Data Protection Regulation): Applies to organizations outside the EU that offer goods or services to, or monitor the behavior of, EU residents.
CCPA (California Consumer Privacy Act): Applies to businesses that collect personal data from California residents.

Your Rights Over Your Data
You have the right to access, rectify, delete, restrict, and object to the processing of your personal data. You also have the right to data portability and to withdraw consent at any time. If you have any questions or concerns about your data rights, please contact us at info@kermodee.ca.

Use of Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us recognize you, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings or opt-out tools such as the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).

Third-Party Cookies
We may allow third-party service providers to place cookies on your device for advertising, analytics, and other purposes. These third parties have their own privacy policies and cookie management practices.

Security Measures
We implement strong security measures to protect your data, including encryption, access controls, regular security audits, and secure communication channels.

Contact Information
For any privacy concerns, questions, or requests regarding your personal data, please contact us: Email: info@kermodee.ca

Updates to This Policy
We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. 
We encourage you to review this policy whenever you visit our site to stay informed about how we are working to improve your shopping experience.

Thank you for choosing Kermodee.